Frequently asked questions.

Private tutoring is a personalised learning experience where a tutor works one-on-one with a student to help them understand specific subjects or skills. In private tutoring, lessons are tailored to the student's individual learning style, pace, and areas of difficulty, ensuring that they get targeted support to improve their understanding and performance in a particular subject, such as mathematics.

Lessons are conducted online via Zoom, where both the screen share and microphones are kept on throughout the session. This setup ensures clear communication and allows the tutor to walk students through problems step by step, while students can ask questions in real time. The interactive features, such as virtual whiteboards, further enhance the learning experience, making each session engaging and productive.

No, if you opt for the 'pay-as-you-go' option individual lessons do not require a specific commitment. However, if you opt for the 10-hour package, you will need to complete those 10 hours. The package is flexible and can be structured according to your preferences, allowing you to schedule sessions at times that suit you best. If any hours remain unused by the end of the term or year, they can roll over to the next term or academic year, ensuring you get the full value from your package.

We collect your credit card information to process payments for tutoring services. For details on billing, refunds, and payment schedules, please refer to our payment policy. This ensures transparency and helps you understand how payments are managed.

Our tutoring schedule is designed to accommodate various times and busy routines. We offer flexible availability, including evenings and weekends, to fit your needs. Sessions can be arranged at times that work best for you, and adjustments can be made if your schedule changes. This flexibility ensures that tutoring can seamlessly fit into your life.

If you need to reschedule a lesson, please let us know as soon as possible. We understand that plans can change, so we aim to be flexible. We will work with you to find a suitable time to make up the missed session. However, please refer to our payment policy for any terms regarding cancellations or rescheduling, as some conditions may apply.

Lessons have a minimum duration of one hour. If you prefer longer sessions, we can accommodate those as well, allowing for a more in-depth learning experience. This ensures each session provides ample time for covering material and addressing any questions.

To book lessons, simply contact us with your preferred schedule and availability. We'll work with you to arrange a suitable time for the sessions. If you choose a 10-hour package, we can help structure it according to your needs. Once the schedule is set, you can easily make adjustments if needed.

Lessons are scheduled based on your availability and preferences. You can arrange sessions at times that work best for you, whether that's after school, on weekends, or during specific study periods. Once the schedule is set, it can remain consistent or be adjusted if needed. We aim to offer flexibility to fit your busy lifestyle.

Yes, you can book extra lessons whenever needed. Whether you require additional support before exams, help with a challenging topic, or just want more practice, we are flexible and can accommodate extra sessions. You can schedule them according to your availability to fit your specific learning needs.

The free consultation is an opportunity to discuss your learning goals, current challenges, and expectations. We will assess your needs and explain how our tutoring services can help you achieve your objectives. You'll also get a chance to ask any questions and understand how the sessions are conducted. This consultation helps us tailor the tutoring approach to best support your progress.

Online tutoring offers similar benefits to face-to-face learning, with the added advantages of convenience and flexibility. Sessions are conducted via Zoom, using tools like screen sharing, virtual whiteboards, and active microphones for an interactive experience. Unlike in-person tutoring, online sessions are recorded, allowing students to review the material afterward and enabling parents to see what their children are learning. This helps reinforce concepts and ensures transparency in the learning process.